Professional summary
Energy-sector professional with experience spanning asset management systems, assurance, integrated activity planning, maintenance information management, and business-process improvement. Combines a computer science background with operational experience to connect work processes, data, and practical digital tools. Experience includes implementing management-system processes at Shell MDS, coordinating assurance activities, supporting offshore maintenance planning, developing maintenance review applications, and managing technical manpower contracts.
Core capabilities
- Management systems and assurance: asset management system deployment; risk-based assurance planning; internal audits; audit action follow-up; ISO 9001, ISO 14001, and ISO 45001 implementation support; process-owner coaching.
- Planning and maintenance: integrated activity planning and scheduling; maintenance work management; budget planning and monitoring; campaign coordination; work-order and deviation review; performance reporting.
- Digital improvement: requirements analysis; workflow design; database applications; SAP PM reporting and master data; dashboard development; automation using Excel, Access, and VBA.
- Change and capability development: stakeholder engagement; planning-process training; continuous improvement; A3 problem solving; Theory of Constraints; knowledge transfer.
- Commercial operations: technical recruitment; manpower tender preparation; contract administration; client liaison; supplier coordination.
Professional experience
Shell MDS — Asset Management System and Conduct Assurance Lead / Standards and Assurance Lead
August 2020 – Present · Bintulu, Malaysia
- Served as a member of the extended site leadership team, supporting site governance, work-process implementation, and assurance.
- Championed deployment of Asset Management System (AMS) processes, with all mandatory work processes live by December 2021.
- Completed four annual assurance-planning cycles, using risk-based prioritisation and multi-year phasing to balance assurance needs with available site resources.
- Coordinated the site audit and assurance programme across ISO standards and the first, second, and third lines of defence, including tracking and facilitating closure of audit findings.
- Coached site process owners, focal points, and internal auditors; supported assurance through internal audits, health checks, and Go-See activities.
- Conducted internal audits across maintenance execution, supply chain, and other operational processes. Facilitated an ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018 recertification cycle and a third-line assurance review.
- Worked with the business governance, risk, and assurance function on the assurance contribution to the asset's Business Assurance Letter.
- Led the 2023 turnaround handover process, coordinating documentation for more than 3,500 work scopes, technical-authority review, scanning, and archiving.
- Designed the handover workflow and an Excel/SharePoint tracking tool with a progress dashboard to help project leaders prioritise system handovers.
- Guided site process owners and focal points through the AMS-to-SEAM Standards transition within the targeted 1 July 2024 go-live window.
Shell — IAPS Systems Engineer, SMEP Production Services
April 2018 – July 2020
- Supported the deployment and adoption of integrated activity planning and scheduling (IAPS) across Shell Malaysia Exploration and Production assets.
- Supported use of the global planning toolset and aligned planning processes with the AMS framework and its interfaces with other work processes.
- Worked on planning governance and business-process improvement, helping teams connect planning activities with wider operational requirements.
- Co-delivered IAP masterclass training for assets with a colleague during 2018–2020.
- Supported planning-tool users and capability development through training, coaching, and process guidance.
Shell — IAP Performance Management Analyst
November 2015 – March 2018
- Acted as the Sarawak asset focal point for global planning tools, providing first-line support for SAP PM, Primavera P6, and Impress.
- Managed user access and reviewed competency gaps affecting effective use of the planning toolset.
- Developed and issued the weekly Integrated Barge Schedule for SMEP.
- Compiled planning data for KPI reporting and supported planners and schedulers in identifying performance gaps and developing improvement actions.
- Led, participated in, and coached A3 improvement projects across planning, maintenance, and related operational teams.
- Applied Theory of Constraints focusing steps to prioritise improvement opportunities against resource constraints.
- Led development of the Maintenance Integrated Activity Review System (MIARS), consolidating work orders, notifications, deviation information, and activity-owner discussions into a single review interface.
Shell — Maintenance Engineer, Analyst and Business Improvement
September 2013 – October 2015
- Managed Sarawak static-maintenance information covering work management, budgets, execution strategy, and interfaces with management and external stakeholders.
- Worked with activity owners on maintenance integrity and execution KPIs, scope definition, and campaign planning.
- Supported two-year budget planning and five-year maintenance reference plans, combining activity requirements with financial forecasts.
- Coordinated campaign changes affecting schedules, execution sequences, costs, and interfacing projects.
- Conducted monthly budget phasing and activity reviews with activity owners.
- Designed, deployed, and maintained a prototype application combining SAP work orders, notifications, notification long text, and deviation information to support maintenance discussions.
Shell assignment — Operational and Maintenance Functional Planner / Maintenance Engineering Data Analyst
July 2010 – August 2013 · Contracted through K-Frontiers Sdn. Bhd., subsequently NES Global Talent Solutions (Malaysia) Sdn. Bhd.
- Supported long-term maintenance strategy, budgets, target setting, and day-to-day performance monitoring.
- Automated SAP data extraction and developed management reports, including data-quality checks and reporting procedures.
- Monitored maintenance KPIs and prepared quarterly performance and budget latest-estimate reports.
- Contributed maintenance information to integrated 90-day planning and coordinated with project, drilling, production technology, and IT teams.
- Supported SAP PM and Primavera use, provided backup for planners and schedulers, and mentored colleagues in analytical reporting.
- Transferred reporting knowledge and procedures to support continuity and reliable management information.
Persafe Engineering Sdn. Bhd. — Manager, Miri Operations and Business Analysis
March 2008 – July 2010
- Represented the company under the Professional Manpower Umbrella Contract, managing tender preparation, candidate sourcing, client liaison, and contractor welfare.
- Interviewed candidates and analysed, compiled, and submitted more than 50 manpower proposals; 17 were awarded, with combined contract values exceeding RM5 million and durations of 12–36 months.
- Managed a purchase-order portfolio exceeding RM24 million, including business secured through predecessors' contributions.
- Supported recruitment across subsea, wells, commissioning, IT, and archives roles.
- Represented the company in contractual discussions with clients and partners and identified opportunities for business growth.
- Coordinated consultants and internal stakeholders for ISO 9001 quality-management-system implementation.
- Supported project costing, premises sourcing, supplier selection, contractor performance, and internal process improvements.
Into Info Sdn. Bhd. — Application Developer
January 2007 – February 2008
- Standardised approximately 900 PI ProcessBook graphical and trend pages against client guidelines.
- Standardised PI tag names and supported server migration and consolidation of configurations and archives from three PI UDS servers.
- Developed a verification tool to compare time-series archive data between servers and check data integrity after merging.
- Built PI ProcessBook customisations and automation using PI SDK and VBA, working with colleagues on interdependent delivery tasks.
Shell project — CMMS Technician
July 2006 – January 2007
- Updated asset-register information, including functional-location hierarchies, equipment data, safety-critical-element information, bills of material, and maintenance routines.
- Contributed to the site-verification strategy and database design supporting offshore and onshore asset-information collection.
- Automated preparation of location-specific workbooks from an asset dataset containing approximately 30,000 records.
- Built an Access data-entry application for instrument-tag information extracted from piping and instrumentation drawings, with engineering verification of the resulting records.
Shell assignment — CMMS SAP PM Processing Unit
October 2005 – June 2006
- Supported maintenance engineers in using SAP PM notifications, work orders, and maintenance information.
- Extracted and organised functional-location and task-list data for maintenance analysis and reporting.
- Prepared outstanding-work reports and contributed to consolidated monthly team plans.
- Worked with maintenance teams to reconcile completed work with outstanding SAP records and improve notification and work-order data quality.
- Provided practical SAP PM guidance to engineers joining the team.
Projects and Public GitHub Repos
Selected professional projects
- Maintenance Integrated Activity Review System (MIARS). Led development of a review interface bringing together maintenance work orders, notifications, deviation information and activity-owner discussions to support maintenance decisions.
- Turnaround handover workflow. Designed an Excel/SharePoint tracking tool and progress dashboard, supporting the 2023 handover process across more than 3,500 work scopes.
- Standing-alarm review. Designed and operated an Access/SharePoint application linking alarm assessment with troubleshooting, repair and management-of-change decisions, using A3 improvement methods.
Selected public repositories
- ORR IMS
- An example integrated management system with connected procedures, practical templates and a fictional worked example. A learning library under development.
- Public Workspace Manager
- A local, read-only browser interface for finding and reading Markdown documents, CSV registers and code within an existing folder.
- Charge Queue
- An EV charger booking application with location roles, scheduled reservations, fault reporting and an audit trail. Built with AdonisJS, TypeScript and PostgreSQL.
- Eds-Skills
- Reusable agent skills and supporting documentation, including document conversion and consistent visual-reference workflows.
Education
Bachelor of Computer Science — University of Wollongong
Qualified: 21 December 2006 · Awarded: 9 February 2007
Qualifications and professional development
Qualifications and completed training supported by certificates
- TOC Thinking Processes Fundamentals certification — Theory of Constraints International Certification Organization (TOCICO), 11 November 2023.
- Integrated Environment, Health & Safety and Quality Lead Auditor Course — The Systems 3 Group Pty Ltd, 2–7 October 2023. Completed competency units covering environmental, occupational health and safety, and quality management systems, auditing management systems, and leading audit teams.
- ISO 9001:2015 Requirements Exam — BSI Training Academy, 9 June 2021.
- ISO 45001:2018 Requirements Exam — BSI Training Academy, 10 June 2021.
- ISO 14001:2015 Requirements Exam — BSI Training Academy, 22 June 2021.
- Improve Processes and Deliver Operational Excellence — LinkedIn Learning pathway, 13 February 2021.
- eMoC Upstream, Applied — Shell, 2019.
- Primavera P6 Essential Training — LinkedIn Learning, 14 April 2019.
- Turnaround Management, Applied (MI201) — Shell, 2018.
- CI Practitioner 1 — Shell, 2017.
- Primavera Project Management, Course 102: Basic — Enterprise Business Solutions, 9–11 August 2010, 19.5 training hours.
Tools and methods
SAP PM · Primavera P6 · Impress · Excel and VBA · Microsoft Access · SharePoint · PHP/MySQL · OSIsoft PI ProcessBook and PI SDK · A3 problem solving · Theory of Constraints · process mapping · KPI reporting · risk-based assurance