Professional summary
Energy-sector professional with experience spanning asset management systems, assurance, integrated activity planning, maintenance information management, and business-process improvement. Combines a computer science background with operational experience to connect work processes, data, and practical digital tools. Experience includes implementing management-system processes at Shell MDS, coordinating assurance activities, supporting offshore maintenance planning, developing maintenance review applications, and managing technical manpower contracts.
Core capabilities
- Management systems and assurance: asset management system deployment; risk-based assurance planning; internal audits; audit action follow-up; ISO 9001, ISO 14001, and ISO 45001 implementation support; process-owner coaching.
- Planning and maintenance: integrated activity planning and scheduling; maintenance work management; budget planning and monitoring; campaign coordination; work-order and deviation review; performance reporting.
- Digital improvement: requirements analysis; workflow design; database applications; SAP PM reporting and master data; dashboard development; automation using Excel, Access, and VBA.
- Change and capability development: stakeholder engagement; planning-process training; continuous improvement; A3 problem solving; Theory of Constraints; knowledge transfer.
- Commercial operations: technical recruitment; manpower tender preparation; contract administration; client liaison; supplier coordination.
Professional experience
Shell MDS — Transformation Lead Assurance
October 2024 – Present
Continuation of the preceding Shell MDS assurance role, refocused on governance, risk, and assurance. Builds on the Conduct Assurance process developed from internal audit and Process Effectiveness Review (PER) in 2020 and strengthened through subsequent audits.
- Facilitate the Business Assurance Committee and its supporting work processes for managing risk, opportunity, and assurance.
- Expand the established Conduct Assurance process to incorporate governance, risk management, and ORCA (Objective, Risk, Control, Assurance).
- Develop and operationalise the Risk & Conduct Assurance Framework to govern the effectiveness and continual improvement of business work processes, using ORCA to prioritise assurance activities.
- Develop internal assurance programmes with site process owners, lead internal audits, and build internal audit capability across Shell MDS.
- Sustain the controls supporting Shell MDS's licence to operate and certifications, continuing responsibility for IMS certification maintained since 2020 across ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018.
Shell MDS — Asset Management System and Conduct Assurance Lead / Standards and Assurance Lead
August 2020 – September 2024 · Bintulu, Malaysia
- Served as a member of the extended site leadership team, supporting site governance, work-process implementation, and assurance.
- Converted the internal audit and Process Effectiveness Review approach into the Conduct Assurance process on taking over the role in 2020, then strengthened it through audits over subsequent years.
- Implemented Shell's Asset Management System (AMS) at SMDS, with all mandatory work processes live by December 2021.
- Supported assurance of SMDS's Integrated Management System, which complies with ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018.
- Completed four annual assurance-planning cycles, using risk-based prioritisation and multi-year phasing to balance assurance needs with available site resources.
- Coordinated the site audit and assurance programme across ISO standards and the first, second, and third lines of defence, including tracking and facilitating closure of audit findings.
- Coached site process owners, focal points, and internal auditors; supported assurance through internal audits, health checks, and Go-See activities.
- Conducted internal audits across maintenance execution, supply chain, and other operational processes. Facilitated an ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018 recertification cycle and a third-line assurance review.
- Worked with the business governance, risk, and assurance function on the assurance contribution to the asset's Business Assurance Letter.
- Led the 2023 turnaround handover process, coordinating documentation for more than 3,500 work scopes, technical-authority review, scanning, and archiving.
- Designed the handover workflow and an Excel/SharePoint tracking tool with a progress dashboard to help project leaders prioritise system handovers.
- Guided site process owners and focal points through the AMS-to-SEAM Standards transition within the targeted 1 July 2024 go-live window.
Shell — IAPS Systems Engineer, SMEP Production Services
April 2018 – July 2020
- Supported the deployment and adoption of integrated activity planning and scheduling (IAPS) across Shell Malaysia Exploration and Production assets.
- Supported use of the global planning toolset and aligned planning processes with the AMS framework and its interfaces with other work processes.
- Worked on planning governance and business-process improvement, helping teams connect planning activities with wider operational requirements.
- Co-delivered IAP masterclass training for assets with a colleague during 2018–2020.
- Supported planning-tool users and capability development through training, coaching, and process guidance.
Shell — IAP Performance Management Analyst
November 2015 – March 2018
- Acted as the Sarawak asset focal point for global planning tools, providing first-line support for SAP PM, Primavera P6, and Impress.
- Managed user access and reviewed competency gaps affecting effective use of the planning toolset.
- Developed and issued the weekly Integrated Barge Schedule for SMEP.
- Compiled planning data for KPI reporting and supported planners and schedulers in identifying performance gaps and developing improvement actions.
- Led, participated in, and coached A3 improvement projects across planning, maintenance, and related operational teams.
- Applied Theory of Constraints focusing steps to prioritise improvement opportunities against resource constraints.
- Led development of the Maintenance Integrated Activity Review System (MIARS), consolidating work orders, notifications, deviation information, and activity-owner discussions into a single review interface.
Shell — Maintenance Engineer, Analyst and Business Improvement
September 2013 – October 2015
- Managed Sarawak static-maintenance information covering work management, budgets, execution strategy, and interfaces with management and external stakeholders.
- Worked with activity owners on maintenance integrity and execution KPIs, scope definition, and campaign planning.
- Supported two-year budget planning and five-year maintenance reference plans, combining activity requirements with financial forecasts.
- Coordinated campaign changes affecting schedules, execution sequences, costs, and interfacing projects.
- Conducted monthly budget phasing and activity reviews with activity owners.
- Designed, deployed, and maintained a prototype application combining SAP work orders, notifications, notification long text, and deviation information to support maintenance discussions.
Shell assignment — Operational and Maintenance Functional Planner / Maintenance Engineering Data Analyst
July 2010 – August 2013 · Contracted through K-Frontiers Sdn. Bhd., subsequently NES Global Talent Solutions (Malaysia) Sdn. Bhd.
- Supported long-term maintenance strategy, budgets, target setting, and day-to-day performance monitoring.
- Automated SAP data extraction and developed management reports, including data-quality checks and reporting procedures.
- Monitored maintenance KPIs and prepared quarterly performance and budget latest-estimate reports.
- Contributed maintenance information to integrated 90-day planning and coordinated with project, drilling, production technology, and IT teams.
- Supported SAP PM and Primavera use, provided backup for planners and schedulers, and mentored colleagues in analytical reporting.
- Transferred reporting knowledge and procedures to support continuity and reliable management information.
Persafe Engineering Sdn. Bhd. — Manager, Miri Operations and Business Analysis
March 2008 – July 2010
- Represented the company under the Professional Manpower Umbrella Contract, managing tender preparation, candidate sourcing, client liaison, and contractor welfare.
- Interviewed candidates and analysed, compiled, and submitted more than 50 manpower proposals; 17 were awarded, with combined contract values exceeding RM5 million and durations of 12–36 months.
- Managed a purchase-order portfolio exceeding RM24 million, including business secured through predecessors' contributions.
- Supported recruitment across subsea, wells, commissioning, IT, and archives roles.
- Represented the company in contractual discussions with clients and partners and identified opportunities for business growth.
- Coordinated consultants and internal stakeholders for ISO 9001 quality-management-system implementation.
- Supported project costing, premises sourcing, supplier selection, contractor performance, and internal process improvements.
Into Info Sdn. Bhd. — Application Developer
January 2007 – February 2008
- Standardised approximately 900 PI ProcessBook graphical and trend pages against client guidelines.
- Standardised PI tag names and supported server migration and consolidation of configurations and archives from three PI UDS servers.
- Developed a verification tool to compare time-series archive data between servers and check data integrity after merging.
- Built PI ProcessBook customisations and automation using PI SDK and VBA, working with colleagues on interdependent delivery tasks.
Shell project — CMMS Technician
July 2006 – January 2007
- Updated asset-register information, including functional-location hierarchies, equipment data, safety-critical-element information, bills of material, and maintenance routines.
- Contributed to the site-verification strategy and database design supporting offshore and onshore asset-information collection.
- Automated preparation of location-specific workbooks from an asset dataset containing approximately 30,000 records.
- Built an Access data-entry application for instrument-tag information extracted from piping and instrumentation drawings, with engineering verification of the resulting records.
Shell assignment — CMMS SAP PM Processing Unit
October 2005 – June 2006
- Supported maintenance engineers in using SAP PM notifications, work orders, and maintenance information.
- Extracted and organised functional-location and task-list data for maintenance analysis and reporting.
- Prepared outstanding-work reports and contributed to consolidated monthly team plans.
- Worked with maintenance teams to reconcile completed work with outstanding SAP records and improve notification and work-order data quality.
- Provided practical SAP PM guidance to engineers joining the team.
Projects and Public GitHub Repos
Selected professional projects
- Maintenance Integrated Activity Review System (MIARS). Led development of a review interface bringing together maintenance work orders, notifications, deviation information and activity-owner discussions to support maintenance decisions.
- Turnaround handover workflow. Designed an Excel/SharePoint tracking tool and progress dashboard, supporting the 2023 handover process across more than 3,500 work scopes.
- Standing-alarm review. Designed and operated an Access/SharePoint application linking alarm assessment with troubleshooting, repair and management-of-change decisions, using A3 improvement methods.
Selected public repositories
- ORR IMS
- An example integrated management system with connected procedures, practical templates and a fictional worked example. A learning library under development.
- Public Workspace Manager
- A local, read-only browser interface for finding and reading Markdown documents, CSV registers and code within an existing folder.
- Charge Queue
- An EV charger booking application with location roles, scheduled reservations, fault reporting and an audit trail. Built with AdonisJS, TypeScript and PostgreSQL.
- Eds-Skills
- Reusable agent skills and supporting documentation, including document conversion and consistent visual-reference workflows.
Education
Bachelor of Computer Science — University of Wollongong
Qualified: 21 December 2006 · Awarded: 9 February 2007
Qualifications and professional development
Qualifications and completed training supported by certificates
- TOC Thinking Processes Fundamentals certification — Theory of Constraints International Certification Organization (TOCICO), 11 November 2023.
- Integrated Environment, Health & Safety and Quality Lead Auditor Course — The Systems 3 Group Pty Ltd, 2–7 October 2023. Completed competency units covering environmental, occupational health and safety, and quality management systems, auditing management systems, and leading audit teams.
- ISO 9001:2015 Requirements Exam — BSI Training Academy, 9 June 2021.
- ISO 45001:2018 Requirements Exam — BSI Training Academy, 10 June 2021.
- ISO 14001:2015 Requirements Exam — BSI Training Academy, 22 June 2021.
- Improve Processes and Deliver Operational Excellence — LinkedIn Learning pathway, 13 February 2021.
- eMoC Upstream, Applied — Shell, 2019.
- Primavera P6 Essential Training — LinkedIn Learning, 14 April 2019.
- Turnaround Management, Applied (MI201) — Shell, 2018.
- CI Practitioner 1 — Shell, 2017.
- Primavera Project Management, Course 102: Basic — Enterprise Business Solutions, 9–11 August 2010, 19.5 training hours.
Tools and methods
SAP PM · Primavera P6 · Impress · Excel and VBA · Microsoft Access · SharePoint · PHP/MySQL · OSIsoft PI ProcessBook and PI SDK · A3 problem solving · Theory of Constraints · process mapping · KPI reporting · risk-based assurance